Terms of service
Terms & Conditions
Terms and Conditions for Wandering Coyote
Welcome to Wandering Coyote, the online retailer for premium boots and footwear. These Terms and Conditions govern your use of our website and the purchase of products from our store. By using our website or making a purchase, you agree to these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website, https://www.wanderingcoyote.com.au, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms, you should not use the Site or make any purchases.
2. Account Registration
To place an order or access certain features, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the confidentiality of your account details (including your password).
- Be responsible for all activities under your account.
- Notify us immediately if you suspect any unauthorized use of your account.
3. Product Availability and Pricing
- Product Descriptions: We make every effort to ensure that product descriptions, images, and specifications on the Site are accurate. However, we do not guarantee that the descriptions are error-free.
- Pricing: All prices listed on the Site are in U.S. dollars and exclude taxes, shipping, or other applicable fees unless explicitly stated otherwise. We reserve the right to change prices at any time without prior notice.
- Availability: All items are subject to availability. We reserve the right to limit quantities, and products may be discontinued at any time.
4. Orders and Payment
- Order Process: By placing an order through our Site, you offer to purchase the product(s) in accordance with these Terms. We will send you an order confirmation email once we have received your order. This does not signify that your order has been accepted.
- Payment: All orders must be paid for at the time of purchase via the payment methods available on the Site (credit cards, PayPal, etc.). You agree to provide accurate payment information.
- Order Acceptance: We reserve the right to reject or cancel orders for reasons including, but not limited to, product availability, errors in pricing or description, or suspicion of fraudulent activity.
5. Shipping and Delivery
- Shipping: We offer various shipping methods. Shipping costs will be calculated at checkout based on your location and the shipping option you choose.
- Delivery Time: Delivery times vary depending on the shipping method and your location. We aim to ship all orders within 14 business days. However, we are not responsible for delays caused by third-party shipping providers.
- Risk of Loss: Title and risk of loss pass to you upon delivery of the products to the carrier.
6. Returns and Exchanges
- Return Policy: You may return most new, unused items within 30 days of receipt for an exchange or store credit only. Returned items must be in their original condition, unworn, and with their original duster bag.
- Non-returnable Items: Certain items, such as custom-made or personalized boots, are not eligible for returns or exchanges.
- Return Process: To initiate a return, please contact our customer service team at sales@wanderingcoyote.com,au for instructions.
7. Intellectual Property
- All content on this Site, including but not limited to text, images, logos, graphics, and product names, are the property of Wandering Coyote or its licensors and are protected by U.S. copyright, trademark, and other intellectual property laws.
- You may not use, reproduce, or distribute any content from the Site without our explicit permission.
8. Prohibited Activities
You agree not to:
- Use the Site for any unlawful or fraudulent purpose.
- Violate any local, state, or federal law or regulation.
- Distribute viruses or harmful software.
- Engage in any activity that could damage, disable, or impair the Site’s functionality.
9. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Wandering Coyote, and its affiliates, officers, directors, employees, or agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or the purchase of products.
11. Indemnification
You agree to indemnify and hold harmless Wandering Coyote, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any third-party rights.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or the use of the Site will be resolved in the courts located in San Diego, California.
13. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. By continuing to use the Site after any changes, you agree to be bound by the revised Terms.
14. Termination
We reserve the right to suspend or terminate your access to the Site at our discretion, with or without notice, for any violation of these Terms or any other conduct that we believe violates our interests or is harmful to other users.
15. Customer Support
If you have any questions or concerns about these Terms or your order, please contact our customer service team:
- Email: sales@wanderingcoyote.com.au